CUSTOMER SERVICES

Get all the information on warranties, service & maintenance and safe riding tips!

Warranty Policy: Motorcycles

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 4 Free Services as per the given schedule.
  • All 4 Paid Services as per the given schedule.
  • Maintaining the service record given in the Owner’s Manual duly signed by SMIPL authorized dealer for each of the 4 Free & 4 Paid.

Warranty Policy: Scooters

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 4 Free Services as per the given schedule.
  • All 4 Paid Services as per the given schedule.

Free Service Policy: Motorcycles (All Domestic Models)

DeJo Bikes, offers 4 Free and 4 paid and 1 bonus services for its motorcycle.

  • The Services to be availed within the specified kms or days from the date of sale of motorcycle whichever occurs first.
  • It is mandatory to avail all Free and Paid the services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.

SL. NO SERVICE INTERVALS DAYS COUPONS
1 1st 750-1000 30-45 Free
2 2nd 3500-4000 120-135 Free
3 3rd 7500-8000 240-255 Free

Safe Riding Tips

Motorcycle riding is great fun and an exciting sport. Motorcycle riding also requires that some extra precautions be taken to ensure the safety of the rider and passenger. These precautions are:


Wear a Helmet

Motorcycle safety equipments starts with the quality helmet. One of the most serious injuries that can happen is a head injury. Always wear a properly approved helmet. Always assure that the strap is properly locked.

  • Familiarize yourself with the motorcycle
  • Your motorcycle skill and your mechanical knowledge form the foundation of safe riding practices. We suggest that you practice riding your motorcycle in a non-traffic situation until you are thoroughly familiar with your machine and its controls. Remember practice makes perfect.

Wet Roads

Riding on wet roads (or) rainy days requires extra caution. Braking distance doubles on a rainy day, as the friction between the motorcycle tyre and the road reduces. Stay off the painted surface marks, manhole covers and greasy appearing areas as they can be especially slippery. Use extreme caution on railway crossings and on metal gratings and bridges. Whenever in doubt about road condition, slow down.


Tyre

  • Always maintain the correct tyre pressure recommended by company.
  • High pressure leads to poor road contact, it may lead to skidding while taking a turn or applying brakes.
  • Low pressure leads to wobbling, overheating and low pickup.

Braking

  • Always apply both the brakes for effective stoppage of vehicle.
  • Caution: Don't disengage the clutch while braking.
  • Never apply single brake separately as it can result into skidding of the scooter/motorcycle there by causing serious accident.

Attending Calls

Never attend your cell phone when you are driving. Park the scooter/motorcycle on side of the road and only then attend the calls for yours and others safety.


Early Start

Always plan your journey before you travel. Start early to avoid speeding, aggressive driving as frustration normally leads to accidents.


Ride Wisely

  • Always stick to the left lane and leave the right lane for faster vehicles.
  • Never ride in the blind spot zone when following the vehicle, always maintain minimum distance for better stoppage of vehicle.
  • Sudden side winds, which can occur when being passed by larger vehicles at tunnel exits or in hilly areas, can affect your control.
  • Reduce your vehicle speed and be alert to side winds.

Hill Riding

  • While climbing up hill, motorcycle may begin to slow down and show lack of power, immediately shift to lower gears to maintain the momentum.
  • Use engine brakes and lower gears for safe travel.
  • Don't ride down with neutral which leads to lose of control.